Protection of Bank Customers

Protection of Bank Customers


127.92
127.92 USD 127.92
39.00
Responsible Etatwir Admin
Last Update 05/18/2022
Duration 1 hour 4 minutes
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    • Objectives and Purposes
    • Regulatory & Legislative Framework
    • General Principles for Protection of Bank Customers
    • Disclosure Practices
    • Dealing with Customer Accounts in Banks
    • Protection of Banking Secrecy and Privacy of Information
    • Financial and Banking Awareness
    • Financial and Banking Comprehensiveness Programs
    • Publicity and Advertising Materials
    • Customer Service Staff and Marketers of Bank Services & Products
    • Loans/Consumer & Installment Financing Transactions
    • Credit Cards
    • Online Banking Services and Telebanking Services
    • Online Transfers
    • Requesting Customers to Repay their Debts to Banks
    • Enhancing the Functions of Customer Complaints Unit
    • The Customer Responsibilities and Obligations
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