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0sThe purpose of design thinking
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0sDesign thinking stages
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0sThe first stage: empathy
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0sThe second stage: defining the problem
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0sThe third stage: creating ideas
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0sFourth stage: Preparing a prototype
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0sFifth stage: experience and testing
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0sCharacteristics of design thinking
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0sA comparison between traditional thinking and design thinking
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0sCustomer empathy map