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    • Return on investment methodology
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    • Why should you measure your return on investment?
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    • evidence series and program evaluation
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    • Software compatibility with business
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    • Choose the right solution
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    • Design for results
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    • Input, reaction and learning design
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    • Isolate the program effect
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    • Convert data into financial values
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    • Steps to convert data
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    • Quiz 2
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    • Calculate program costs
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    • program costs summation
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    • Determine intangible metrics
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    • Use black box thinking
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    • Quiz 3
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