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1m 0sIntroduction
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1m 27sEffective Discipline
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46sEffective Discipline - Part Two
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1m 48sThe Five Simple Steps
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2m 19sThe First Step: Think About the Feelings
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2m 58sThe Second Step: Ask
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4m 11sThe Third Step: Teach Skills
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1m 31sThe Fourth Step: Repeat Short Phrases
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1m 32sThe Fifth Step: Focus on the Positives
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Certification