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    • Introduction to the program preparing and writing reports
      5m 8s
    • Concept and elements of communication
      11m 56s
    • Types of communication
      5m 37s
    • Reports and their role in the life of the institution
      7m 22s
    • Types of administrative reports
      9m 38s
    • Benefits of using management reports
      8m 34s
    • Priorities for classifying management reports
      6m 41s
    • Characteristics of a good report
      6m 14s
    • Stages of preparing and writing reports
      8m 52s
    • The stage of organizing and structuring the report
      9m 12s
    • Long reporting phase
      9m 4s
    • The submitted forms stage
      11m 43s
    • Prepare the regular report
      6m 10s
    • Practical applications of acquired skills
      7m 38s
    • Certification
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