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Design Thinking
    • Design Thinking
       1m 6s
    • What is design thinking
       4m 55s
    • The purpose of design thinking
       5m 17s
    • Design thinking stages
       6m 30s
    • The first stage: empathy
       10m 25s
    • The second stage: defining the problem
       7m 24s
    • The third stage: creating ideas
       9m 12s
    • Fourth stage: Preparing a prototype
       3m 58s
    • Fifth stage: experience and testing
       4m 10s
    • Characteristics of design thinking
       6m 12s
    • A comparison between traditional thinking and design thinking
       4m 31s
    • Customer empathy map
       10m 54s
    • Certification
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